SMS Communications Privacy Policy

1. Overview of SMS Services

Biblemarks uses SMS technology to send text message notifications to users who have explicitly opted in to receive these communications. Our SMS service is provided through Infobip, a leading global mobile messaging platform. SMS communications may include notifications about your account, updates to our service, messages related to your text notification preferences, and other important information.

2. Opt-In Mechanism

You will only receive SMS communications from Biblemarks if you have explicitly opted in. We collect your mobile phone number and request your consent before sending any text messages. Your opt-in may occur through:

• Your user account settings on our website
• During the registration process
• Through explicit consent requests via our contact forms or communication channels

You acknowledge that by opting in, you consent to receive SMS communications from Biblemarks at the phone number you provided.

3. Message Types and Frequency

Messages sent from Biblemarks via SMS may include:

• Daily reading reminders for your Bible reading plans
• Account notifications and updates
• Event reminders and community gathering information
• Service alerts and important information
• Authentication codes for account security
• Customer support communications

The frequency of messages depends on your actions, preferences, and the notification settings you configure in your account. Typically, you can expect approximately 1-4 messages per month for event notifications and daily reminders if enabled. Standard SMS rates and data rates may apply based on your mobile service provider.

4. Data Collection and Usage

To provide SMS communications, Biblemarks collects and uses the following information:

• Phone Number: Your mobile phone number to send SMS messages
• User ID: To associate messages with your account
• Opt-in Status: Whether you have opted in to receive SMS communications
• Account Information: Information relevant to the SMS content being sent
• Usage Data: Which messages you receive and when (for service improvement)

We use this data solely to deliver the SMS services you have requested and to comply with applicable laws and regulations.

5. Third-Party Service Provider - Infobip

SMS communications are delivered through Infobip, a third-party SMS service provider. In delivering these communications, we share your phone number with Infobip. Infobip is bound by confidentiality agreements and is only permitted to use your phone number to deliver SMS messages on our behalf, as directed by Biblemarks. Infobip processes data on our behalf and is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By opting in to receive SMS communications, you consent to this processing by Infobip.

For more information about Infobip's privacy practices, please visit: infobip.com/privacy

6. Opting Out and Unsubscribing

You may withdraw your consent to receive SMS communications at any time:

• Reply "STOP" to any SMS message from Biblemarks to unsubscribe immediately
• Reply "HELP" to any SMS message from Biblemarks for help and support
• Visit your account settings on our website and disable SMS notifications
• Contact us directly at support@biblemarks.online with your opt-out request

Upon receipt of your opt-out request, we will cease sending SMS communications to your number, though you may receive one final confirmation message. Opting out of SMS does not affect your ability to use other features of our service or to receive communications through other channels, unless you have opted out of those as well.

7. Message and Data Rates

Standard SMS rates and data rates may apply depending on your mobile service provider and plan. Biblemarks does not charge additional fees for SMS communications, but your carrier's standard message and data rates will apply. Charges typically appear on your monthly phone bill.

For questions about your carrier's rates, please contact your mobile service provider directly.

8. Data Security

We implement security measures designed to protect your personal information, including your phone number, from unauthorized access and misuse. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Retention of Data

Your phone number and opt-in status are retained as long as you maintain an account with Biblemarks or as long as you remain opted in to receive SMS communications. Once you opt out or delete your account, we will cease storing your phone number for SMS purposes, though we may be required to retain certain records for legal or regulatory compliance.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You have the right to access the personal data we hold about you
• Right to Correction: You have the right to request correction of inaccurate information
• Right to Deletion: You have the right to request deletion of your data (subject to legal obligations)
• Right to Objection: You have the right to object to processing of your data for marketing purposes
• Right to Withdraw Consent: You can withdraw your consent at any time by opting out

To exercise these rights, please contact us at support@biblemarks.online with your request and identification information.

11. Contact Us

If you have questions, concerns, complaints, or need support regarding SMS communications, please contact us at:

Note: For immediate help, you can also reply "HELP" to any SMS message from Biblemarks. To unsubscribe immediately, reply "STOP" to any message.

12. Changes to This Policy

We may update this SMS Communications Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the effective date of this policy. Your continued use of our SMS services after changes constitute your acceptance of the updated policy.